The Challenge
Since founding Primary Care Internists in 1995, Dr. Scott Swabb has navigated the complexities of running an independent internal medicine practice in Troy, Ohio. From startup challenges to ongoing regulatory changes, the practice has faced the continuous evolution of healthcare requirements, including significant Medicare coding updates, security requirements, and compliance obligations. Like many independent practices, they needed comprehensive expertise to manage business operations while allowing physicians to focus on providing quality patient care.
The Solution
Scroggins has provided Primary Care Internists with comprehensive practice management support for over 25 years, including:
- Practice startup guidance: Complete business setup including corporation formation, HR establishment, and operational systems
- Financial planning: Implementation of a 401(k) program with annual optimization strategies for physicians and staff
- Regulatory navigation: Ongoing updates for coding changes, compliance requirements, and security protocols
- Banking relationships: Introductions to financial partners that align with the practice’s specific needs
- Adaptability support: Resources to quickly pivot when faced with industry disruptions
- Long-term practice planning: Retirement preparation strategies for practice principals
The Results
Through their long-term partnership with Scroggins, Primary Care Internists has achieved:
- Successful practice establishment from the ground up in 1995
- Sustained independence throughout healthcare industry consolidation
- Financial security through maximized retirement planning over decades
- Regulatory compliance despite continuous healthcare requirement changes
- Operational adaptability during industry disruptions
- Strategic positioning for the founder’s eventual practice transition
- Lasting financial health through optimized retirement planning
“My practice started in 1995, and they helped us start from scratch. They helped us set up the corporation transition, all the HR, the hiring of staff, the business process, everything that you need to run a business. Probably the most important part of that was from day one, they helped us establish a 401(k) program for our employees and me. Our consultant really emphasized every year that we maximize that. So now, we fully funded our 401(k) every year and it’s going to allow us the opportunity to exit practice without having the financial strain… Healthcare is a challenging and ever changing process. Recently, they had the update for Medicare coding and E & M changes. So, it’s being able to stay in front of that. Having a partner and a resource that gives you the most up to date information so that you can manage your patients like we’re trained to do. They help us manage the administrative part of business, where we can stay up to date on the regulatory changes, the security requirements, and all the things that you have to do to be compliant to run a business.”
— Dr. Scott Swabb, President and Founder, Primary Care Internists
