The Challenge
Bennet Family Dental, like many dental practices, faced unprecedented challenges during the COVID-19 pandemic. The practice had to navigate office closures, employee compensation concerns, and the complex web of financial relief programs including PPP, PPE, and EIDL loans. These sudden disruptions threatened the practice’s stability and required expertise beyond typical practice management.
The Solution
Scroggins provided comprehensive support to help Bennet Family Dental navigate through the pandemic crisis:
- Strategic shutdown guidance: Assistance with properly closing the office for seven weeks while maintaining staff
- Financial relief navigation: Expert guidance through PPP, PPE, and EIDL loan applications and requirements
- Reopening strategy: Support for resuming operations safely and effectively
- Ongoing advisory services: Continued guidance as pandemic challenges evolved
- Resource compilation: Creation of customized resources specific to the practice’s needs
The Results
With the support of Scroggins, Bennet Family Dental was able to:
- Maintain employee compensation during the seven-week shutdown
- Successfully secure financial relief through various government programs
- Implement an effective reopening strategy when conditions allowed
- Preserve practice stability despite unprecedented challenges
- Establish greater resilience against future operational disruptions
“Scroggins has been there for me from the beginning, showed me what to do to keep my employees paid… and helped us to get started back up again when the time was ready to start again. If I were describing Scroggins, I would probably use the three words: honesty, accountability, and integrity. They’re always honest with me, even when it’s not necessarily in their best interest. They’ve always been accountable. When they’ve made mistakes, they corrected them. And the last thing that I would say is probably integrity. They are there for us. They do what they say they’re going to do and they’re always right on time. It’s been absolutely incredible the amount of work they’ve done and the resources they’ve put together for us.”
— John Bennet Jr., D.D.S., Bennet Family Dental